WCS seamlessly integrates voice, network, cloud, security, and mobility services. Our carrier-grade infrastructure optimizes network uptime, driving accessibility and coverage across an entire enterprise environment. WCS accelerates an organization's ability to connect, communicate, and collaborate.
Most importantly, WCS services maximize efficiencies and cost savings across every digital network, regardless of the current system architecture. We purchase services at wholesale price points and pass on the savings directly to our customers for the lowest TCO possible. Best of all, our single-source, scalable solutions means one place to order, one supplier to manage, and one easy-to-read invoice.
Our competitors either provide on-net Services or Connectivity resale... we do both!!
NetworkWCS' Intelligent Call Router (ICR) is a proprietary software interface used to provide REAL TIME control of networkWCS call routing. ICR customers can login to our secure portal and manage the routing of DID telephone numbers 's and toll free numbers from over 9,000 CO's in North America and 139 countries worldwide. Best of all, ICR customers can do this independently, on demand without a phone call to WCS, if desired.Create & Execute call volume allocation. Build & deploy disaser recovery plans. Design nested call flows (time of day, day of week, site, % allocation, busy/no answer.reroute, play messages at peak busy times, etc)