The client will be responsible for loading the initial inventory of site locations, account numbers, employees, and services to establish the core inventory. The client will be responsible for validating the inventory going into the TEM. WCS will provide three (3) hours of training on how to import information into the TEM. WCS will provide five (5) hours of application development to customize ENTERPRISE-View to your work flow and five (5) hours of integration to selected vendors or departments for automated order processing. Additional development will be provided at a cost of eighty five ($85) per hour.

 

 

Client will be responsible for loading all *invoices. Client will also be responsible for managing the inventory for all wireless, local, long distance, calling cards, conferencing services, data, and Internet. This includes but is not limited to local trunks, DID s, fax lines, dedicated and switched long distance, toll free services, calling cards, wireless services and devices, MPLS, Frame Relay, VPN, or Private lines and any other associated services within these service categories.

 

Additionally, the client will continue to manage all site locations, employees, contracts or other data as required in the management of TEM including all aspects of processing the invoice, allocation of GL codes and cost centers.

 

 

The client is responsible for storing an electronic copy of their invoices to an external server or hard-drive. At an additional charge, WCS will provide a secure web-based invoice repository to store copies of invoices in PDF format and make those available for viewing via the ENTERPRISE-View TEM Database.

 

 

During the initial installation, WCS will provide two (1) days of web based training to train the end user on the use of the ENTERPRISE-View Database. Each month WCS will provide five (3) hours of helpdesk phone support for the ENTERPRISE-View TEM Database. Additional helpdesk phone support provided at fifty dollars ($50) per hour, billed in increments of ten (10) minutes.

 

WCS will provide five (5) customized dashboards and graphs per month and any reporting, fields or layouts needed to achieve the desired inventory details and views of those items. Additional development will be provided at a cost of eighty five ($85) per hour.

 

 

Client is responsible for validating the inventory of telecom and wireless services. In addition, the client will be responsible for validating invoices and optimizing their spend to assure that the integrity of information loaded into the TEM is correct. The client will personally manage repair tickets, issue moves, adds, changes, deletions and consolidate billing accounts with their respective carriers.

 

 

The client will be responsible for identifying, managing and tracking billing discrepancies within the TEM. The client will be responsible for following up with the carriers to assure that credits are attained.

 

*Note: All WCS invoices are automatically integrated into the portal.