Request Manager

Managing orders, quotes, repair tickets and miscellaneous telecom requests can be a nightmare without a single web-based application. ENTERPRISE-View offers a Request Manager that manages and tracks these types of requests. Since WCS has over 80+ carrier relationships, a user can request for a quote, turn a quote into an order, and manage orders in real-time without wondering what the status is.

Companies can also monitor and manage repair tickets by viewing real-time notes and updates. Set up an Email Alert to send updates to emails if an important request changes status.

Find out more about Request Manager by contacting WCS!