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Managing the Telecom Reseller Channel

With a continued focus on the needs of the market, WCS offers the enhanced Web-based E-Finity telecom reseller solution to help service providers make the most of their sales channel relationships. E-Finity is fully integrated with Info Directions' CostGuard.NET operations and billing solution and offers service providers an efficient method of managing and supporting their channel organizations.

E-Finity helps service providers give channel members the tools they need to grow their business. Permission levels ensure that each channel member only has access to their customers, making it a secure environment for their business. Combined with its advanced reporting capabilities, the E-Finity telecom reseller solution offers channel members and service providers more access to the support tools they need to make solid business decisions, including:

  • Managing customers and prospects
  • Storing sales/marketing documents and forms
  • Initiating reminders
  • Creating quotes and completing orders
  • Viewing, managing follow-ups and Trouble Tickets
  • Monitoring journal entries
  • Reviewing invoices as PDFs
  • Corporate branding
  • Sales force and pipeline reporting

The E-Finity telecom reseller solution provides channel members with the tool they need to grow their business.

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