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Channel Partnering
WCS offers two levels of participation in its Channel Partner program: Value Added Reseller (VAR) and Virtual Telco Partner.
A summary of the participation level for each Partner is shown in the following chart:
Levels of Participation For Channel Partners
| PARTNER LEVEL |
Monthly Revenue Minimum |
Custom Rates & Margins |
Proposal & Sales Support |
Private Label
Billing |
Bad
Debt
Liability |
Collections & Lockbox Services |
Customer Service |
Order
Entry |
|
Value Added Reseller |
$50,000+ |
YES |
YES |
OPT
(cobrand) |
YES
(limited) |
NO |
YES
Level 2 |
NO |
|
Virtual Telco |
$100,000+ |
YES |
NO |
YES
(branded) |
YES |
OPT |
OPT
Level 1 |
OPT |
Notes:
Tax and Regulatory Compliance is provided for all Partner Levels
OPT = Optional at added cost
Level 1 = 1 st level support including billing inquiries, change management and Q&A
Level 2 = 2 nd level support including trouble ticketing, resolution and technical issues outside
the scope of responsibility of the Partner
Cobrand = Invoice contains carrier dual brand of VAR Partner and WCS with remittance to WCS
Branded = Invoice contains Virtual Telco Partner's brand and remittance to Partner lockbox.
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