WCS

Home > Our Products > WCS Voice > Long Distance Services > Calling Cards

Calling Cards

The WCS™ Calling Card provides a world of telecommunications benefits whenever business takes you or your employees away from the office. An integral part of our total communications solutions, the Calling Card lets business travelers keep in touch with the home office, with suppliers and with customers, wherever in the world they might be. WCS Calling Card offers worldwide coverage, ease of use, enhanced features, and competitive pricing that's sure to be right for your business needs.

Calling Card Features

Local and long distance calling via toll free access
International calling from the United States to more than 200 countries and from over 115 countries to the United States or each other
Operator services and directory assistance available in 19 languages <24 hours/day
Ability to select your own Personal Identification Number (PIN)
Enhanced features via the * (star) key, including access to the voice news network, conference calling, message store and forward, and speed dialing
Attractive base rates designed for business customers
Charges contribute to long distance volume discount

For more information about the WCS Calling Card and how it can help you and your employees on the road, please contact your WCS sales representative at 1-888-940-5600 for a referral to the WCS office nearest you.

Calling Card Dialing Instructions Instructions for use with WCS Card (Access Number: 800-866-3691 and other numbers)

Direct Dial Instructions from a touch tone phone or using a pocket tone dialer.

From within the United States (including Guam , NMI, PR, USVI) or Canada:

Dial 1+ the platform access number. Listen for the voice prompt.
Dial the 10 digit Card Number + the four-digit PIN Number. Listen for voice prompt.
To place a call to the US or Canada: dial area code + telephone number.
To place an international call: dial 011 + country code + city code +telephone number.

Note: Calling from Canada to International or US to International is only available if the customer requests activation. Calls may be made using calling card service to any International country available as a part of your standard WCS international service, providing the country is not blocked for fraud reasons.

From outside the United States (including Guam, NMI, PR, USVI) or Canada:

Dial the toll-free primary access number for the country you are calling from. For a listing of primary and secondary access numbers or contact WCS at 888.940.5600.
Dial the security access code (if any) and listen for voice prompt or tone
Dial the 10 digit Card Number + four-digit PIN Number. Listen for voice prompt.

To place a call to the US or Canada: dial area code + telephone number.

To call between or within other countries, dial 011 + country code + city code + telephone number. If the call does not complete using the primary access number, or if there is no primary access number, please use the alternate access number. The alternate access number does not require the use of the security access code.

Dialing Tips

To place additional calls, do not hang up; press and hold (#) for twoseconds.
If the telephone you are using does not allow the (#) key to be held down for two seconds, press (#) several times in rapid succession.Listen for the voice prompt and dial the next telephone number.
If at any time you make a mistake in dialing, press (*) to return tothe previous step.
Any additional toll charges levied by the local telephone company arethe responsibility of the caller.
Experienced dialers can dial before the prompts have completed. All prompts are interruptable.

Operator Assisted Dialing Instructions:

From within the United States (including Guam, NMI, PR, USVI) or Canada, to speak to an operator, dial the toll-free access number on your calling card and either press (0) or hold for an operator.

From outside the United States (including Guam , NMI, PR, USVI) or Canada:

Dial the toll-free access number for the country you are calling from.
If you dialed the primary access number: Dial the security access code (647). Listen for voice prompt or tone. Dial (0) to speak with an operator.
If you dialed the alternate access number: Listen for voice prompt or tone. Dial (0) to speak with an operator.
Give the operator your 10 digit Card Number + the four-digit PIN number.
Tell the operator the number you would like to call
The operator will connect you immediately.

Speed Dialing Instructions for use with Qwest’s Privately or Generically Branded Calling Card platform.

Programming Speed Dial Numbers:

Dial 1+ the platform access number -- Listen for the voice prompt.
Dial the 10 digit Card Number + the four-digit PIN Number -- Listen for voice prompt.
Press “1#” for Speed Dialing Options.
Select a Speed Dial Entry to listen to or to modify.
If no number is present, then enter a number to be programmed.
When Speed Dial programming is finished, press “#” to return to the Main Menu.
The Operator will connect you immediately.

Dialing a Speed Dial Entry:

Dial 1+ the platform access number -- Listen for the voice prompt
Dial the 10 digit Card Number + the four-digit PIN Number -- Listen for voice prompt.
Press “1 #” for Speed Dialing Options
Enter the Speed Dial Number that you wish to call.