ABACUS Billing System

ABACUS (Accounting, Billing and Carrier Utilization System) is a powerful web-based solution for automated billing, provisioning, and customer service. The ABACUS system features:

• Fully web-based and/or paper-based billing platform
• Provisioning to all original RBOC's and all major Long Distance carriers
• Online and email bill presentation
• Online customer care
• Comprehensive reporting including 120 standard reports
• Order entry, provisioning and tracking tools
• Comprehensive reporting including 120 standard reports
• Multi-level agent management and commissioning platform
• Local OSS connectivity with SBC, Verizon North and South
• Back Office and OSS support for international currencies and multiple languages
• Connection to Vo-IP gateways

ABACUS supports all WCS-billed products including local exchange, long distance, data, internet conferencing and enhanced voice services. Utilizing only Internet Explorer, ABACUS allows for simple, easy to navigate bill management with no additional software or training required to manipulate and evaluate call/circuit/service data.

ABACUS consists of three different web interfaces for small businesses, corporate multi-location business, and Channel Partner remote agents and staff. Not only will all your employees have access to whatever parts of your data you wish them to have, but Channel Partner salespeople and agents will be able to see their customers’ status, billing and commissions accruing relating to all their accounts. Channel Partner customers will feel better served because they will be able to see all the information (you are willing to show) which relates to them. Customers can self-manage account functions and manage cost/expense data at any level desired.

ABACUS is built in a manner allowing a customer-specific invoice customization designed by the customer or Channel Partner to meet the needs of even the most demanding application in such a way that ABACUS can fine tune it for each company's specific needs.