Value, Insight, Knowledge...A Telecommunications Blog

Why Do Businesses Need Both a Telecom Auditor and a Telecom Expense Management (TEM) Software?

rcabanban@wcs.com — Fri, 29 Apr 2011 17:47:00 GMT

In recent years, one of the main focuses for medium-to-enterprise businesses has been reducing expenses companywide. Many departments have lost vital personnel and budgets have been drastically lowered due to the stifling economy. For some reason, telecom and communication expenses have been targeted by Chief Financial Officers (CFO) as the forefront for trimming the budget deficit.

Enterprise businesses utilize telecom auditors to help lower costs by recommending efficient networks, locating billing errors and to be the mediator for most carrier interactions. Businesses rely heavily on telecom auditors because they are the expert in finding overall cost savings and sourcing low cost networks through a variety of their channels...

Tags: Carriers,Communuications,TEM,Management,Audits,Management,Software,Telecom,Tools,Auditor,Expense Management

Industry Alert: AT&T Announces Rate Increase!!!

rcabanban@wcs.com — Mon, 11 Apr 2011 17:10:00 GMT

WCS closely monitors every telecommunications carrier in the United States for Service Guide updates and rate adjustments (See link below for full copy). Recently, AT&T has implemented a flurry of rate hikes and sharp increases in core services and surcharges that will have significant customer cost impact on AT&T products for nearly ALL Retail and Wholesale customers. Customers who are under contract will also be affected. These hikes target high-volume, popular services like; Long Distance services, Ethernet and universally-applied surcharges which impact every element of an AT&T customer invoice...

Tags: AT&T,ATT,Rate Increase,Service Guide Updates

One Remedy for Businesses to Keep from Juggling Travel and Sales Expenses

rcabanban@wcs.com — Fri, 08 Apr 2011 18:57:00 GMT

Reducing the cost and inefficiency of business meetings has been a top priority for enterprise managers. The time spent away from the office and expensive travel expenses have plagued sales professionals from working efficiently.

Imagine the daily task of a typical sales representative; Service existing customer base, cold/warm call sales opportunities, place orders, and meet with clients. Surely you want your sales team to focus on keeping clients happy, but at the same time you would like them to manage their time better. You can simply cut all travel expenses out of the budget, but that may not be the best solution. The best way to free your company from these headaches is to utilize a web, video and/or voice conferencing solution...

Tags: Efficient Meetings,Eliminate Travel Time,Control Expenses,Conference Solutions,Conferencing Solution,Efficient Sales,Gas,Save,Time,Money